Appraisal Skills

THEMES

• Preparation – the right information to discuss past performance and set new objectives.
• Objective Review – Genuine objectivity is vital to help people open up and give you the 'real' reasons for past results.
• Active listening - To show a genuine interest in the other party's point of view, you must be prepared to listen and ask relevant questions.
• Performance not personalities - A fair appraisal minimizes subjective judgments born of manager's personal preferences.
• Specific about success & failure - Honest assessment of performance is essential. Being to the point and not glossing over awkward issues. Solid feedback skills.
• Agreed objectives – Well formed goals ensure a higher rate of success.
• Effective boundaries – Help clear understanding of expectations.
• Tricky people – How to do the right thing without upsetting people.
  

WHAT PARTICIPANTS CAN DO AS A RESULT

• Recognise the importance of a well conducted appraisal
• Be able to prepare for the appraisal with a minimum of fuss
• Take objective viewpoints with employees to help them be open and productive during an appraisal
• Listen more attentively and effectively to what the employee communicates
• Give solid, sensible and consistent feedback
• Supportively set clear and worthwhile objectives for the employee’s future
• Manage the more tricky people without upsetting the apple cart
  

FOLLOW UP PROGRAMME

We make sure that learning continues beyond the classroom

• E-prompts: behavioural reminders and coaching style questions to maximise learning
• Action cards: self-addressed cards with action reminders
• Online questionnaire: measure the impact of the programme

FEEDBACK

"Gave me greater confidence and some very useful tools for the mass of appraisals I have to do every year" - participant industry, construction

GUARANTEE

Our results and service quality are exemplary. We know because we listen to our clients. We offer a rock solid money back guarantee to prove it. We guarantee that:

• Workshop participant feedback will at least be consistently good about the facilitator and the workshop
• You will look back on your investment and be completely satisfied that we were the right choice of provider for you and your organisation