Appraisal Skills

Many managers dread appraisals. But in the mind of the employee they are highly important. This is because they have a chance to speak about performance, goals, progression, and salaries. Appraisals are a powerful way of developing staff and maximizing their potential.

FORMAT

½ day accelerated workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.

THEMES

Preparation – the right information to discuss past performance and set new objectives.
Objective Review – Genuine objectivity is vital to help people open up and give you the 'real' reasons for past results.
Active listening - To show a genuine interest in the other parties point of view you must be prepared to listen and ask relevant questions.
Performance not personalities - A fair appraisal minimizes subjective judgments born of managers personal preferences.
Specific about success & failure - Honest assessment of performance is essential. Being to the point and not glossing over awkward issues. Solid feedback skills.
Agreed objectives – Well formed goals ensure a higher rate of success.
Effective boundaries – Helps clear understanding of expectations.
Tricky people – How to do the right thing without upsetting people.

Overall course rating out of 5

4.0

Participants specifically applying what they learnt

90%

WHAT PARTICIPANTS CAN DO AS A RESULT

Recognise the importance of a well conducted appraisal
Be able to prepare for the appraisal with a minimum of fuss
Take objective viewpoints with employees to help them be open and productive during an appraisal
Listen more attentively and effectively to what the employee communicates
Give solid, sensible and consistent feedback
Supportively set clear and worthwhile objectives for the employee’s future
Manage the more tricky people without upsetting the apple cart

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1
Investment per group: £1,950.00

FEEDBACK

"Gave me greater confidence and some very useful tools for the mass of appraisals I have to do every year" - participant industry, construction

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INTERESTED?

If you want more information about Appraisal Skills please contact us.


Cleverly tailored to our needs to benefit individuals as well as the company Allyson Walker, National Training Officer, Berrymans Lace Mawer More client feedback