Assertiveness Skills

Assertiveness training to develop confident and natural communication through an engaging workshop followed by e-support and buddy coaching. Deals with over-assertion as well as under-assertion.

THEMES

• Confidence and assertiveness – what are they really?
• Self-limiting beliefs and negative self-talk cycles that get in the way of being confident and assertive
• Congruent communication
• Approachable vs Credible voice patterns
• The Behavioural Triangle and emotions
• Making assertive requests
• Saying ‘No’ positively
• Impact of decisions

WHAT PARTICIPANTS CAN DO AS A RESULT

• Clarify what confidence and assertiveness look, sound and feel like
• Challenge their self limiting beliefs
• Recognise how they come across to others and the assumptions people make
• Make choices about behaving differently to get different results without changing their personality
• Know when and how to use different voice tone and non-verbal patterns of communication to best effect
• Recognise what and who triggers passive, aggressive and assertive behaviour in them
• Learn 10 tips for making assertive requests
• Say ‘no’, when they really have to, without causing resentment

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00

FEEDBACK

"Great Facilitation" - Participant industry - Media - production staff

"Put theory into practice - Useful to have living examples and something to work with" - Participant industry - Media - HR

"Invaluable opportunity to put learning into practice" - Participant industry - Charity - Senior Manager

RELATED TRAINING COURSES

• Conflict for Breakfast
• Express Yourself - Communication Skills

INTERESTED?

If you want more information about Assertiveness Skills please contact us.