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Assertiveness Skills

Assertiveness Skills

Assertiveness training to develop confident and natural communication through an engaging workshop followed by e-support and buddy coaching. Deals with over-assertion as well as under-assertion.


THEMES

  • Confidence and assertiveness – what are they really?
  • Self-limiting beliefs and negative self-talk cycles that get in the way of being confident and assertive
  • Congruent communication
  • Approachable vs Credible voice patterns
  • The Behavioural Triangle and emotions
  • Making assertive requests
  • Saying ‘No’ positively
  • Impact of decisions

WHAT PARTICIPANTS CAN DO AS A RESULT

  • Clarify what confidence and assertiveness look, sound and feel like
  • Challenge their self limiting beliefs
  • Recognise how they come across to others and the assumptions people make
  • Make choices about behaving differently to get different results without changing their personality
  • Know when and how to use different voice tone and non-verbal patterns of communication to best effect
  • Recognise what and who triggers passive, aggressive and assertive behaviour in them
  • Learn 10 tips for making assertive requests
  • Say ‘no’, when they really have to, without causing resentment

FOLLOW UP PROGRAMME

We make sure that learning continues beyond the classroom

  • E-prompts: behavioural reminders and coaching style questions to maximise learning
  • Action cards: self-addressed cards with action reminders
  • Online questionnaire: measure the impact of the programme

FEEDBACK

"Great Facilitation" - Participant industry - Media - production staff

"Put theory into practice - Useful to have living examples and something to work with" - Participant industry - Media - HR

"Invaluable opportunity to put learning into practice" - Participant industry - Charity - Senior Manager

GUARANTEE

Our results and service quality are exemplary. We know because we listen to our clients. We offer a rock solid money back guarantee to prove it. We guarantee that:

  • Workshop participant feedback will at least be consistently good about the facilitator and the workshop
  • You will look back on your investment and be completely satisfied that we were the right choice of provider for you and your organisation

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer

INTERESTED

If you want more information about Assertiveness Skills please get in touch today

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Request More Info by Email

Email us on
enquiries@you-unltd.co.uk now.

Contact Us Today

Have your questions answered now on
+44(0)20 7407 0044.

Overall course rating
out of 5

4.2

Participants specifically applying what they learnt

96%


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