you unlimited training and development for organisations
What's in it for you?
training and development

Building Positive Working Relationships - PAs

training and development
Building Positive Working Relationships - PAs For PAs and secretaries. Based on state-of-the-art approaches. The focus is on identifying what PAs themselves can do to enhance their role by building excellent working relationships.

FORMAT


Half day accelerated workshop followed by post-course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.
training and development

THEMES

training and development training and development
  • Career success factors
  • Stakeholders
  • Maps of the world
  • Different strokes for different folks
  • Organisation and the impact of personal preferences
  • Adapting your style without changing your personality
  • Giving and receiving feedback that feeds forward
  • The High Performance Triangle
Overall course rating out of 5
4.2

Participants specifically applying what they learnt
95%

training and development

WHAT PARTICIPANTS CAN DO AS A RESULT

  • Understand what factors impact on how successful you are seen to be
  • Identify the key stakeholders in your career, what they want from you and what you want from them so that you can be pro-active
  • Appreciate that people are different and have different points of view
  • Identify the similarities and the differences in your style and your boss’s style of communication and what you can do to get the results you want
  • Consider how you organise yourself and how that affects feelings of trust and stress levels
  • Identify the positive intentions behind behaviours that drive you crazy and how these can be changed to fascilitate better results
  • Gain insight and learning by ‘seeing it from their point of view’
  • Use a simple three step process to give your boss feedback that trains him or her to be more effective going forward
  • Ask for feedback that enhances your career
  • Understand the factors that underpin performance and identify ways of increasing the job learning and enjoyment
training and development

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00
training and development

FEEDBACK


“Support staff are so often overlooked when it comes to training so it was great that this rare event was so worthwhile” – participant industry, insurance

“I feel that this has put me back in control. It’s been good for my work but also very good for me” – participant industry, banking

training and development

MORE ABOUT THIS COURSE


Read more about these themes.
training and development

RELATED TRAINING COURSES


training and development

INTERESTED?


If you want more information about Building Positive Working Relationships - PAs please contact us.

training and development training and development training and development

quotequoteYou:unlimited don't give you the hard sell and they really care about their clients


Nicky Badrick, Training Manager

More client feedback

click here
© You Unlimited 2002-2010. 20A Iliffe Yard, Crampton Street, London, SE17 3QA. See our links.
training