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Building Positive Working Relationships - PAs

Building Positive Working Relationships - PAs

For PAs and secretaries. Based on state-of-the-art approaches. The focus is on identifying what PAs themselves can do to enhance their role by building excellent working relationships.


THEMES

  • Career success factors
  • Stakeholders
  • Maps of the world
  • Different strokes for different folks
  • Organisation and the impact of personal preferences
  • Adapting your style without changing your personality
  • Giving and receiving feedback that feeds forward
  • The High Performance Triangle

WHAT PARTICIPANTS CAN DO AS A RESULT

  • Understand what factors impact on how successful you are seen to be
  • Identify the key stakeholders in your career, what they want from you and what you want from them so that you can be pro-active
  • Appreciate that people are different and have different points of view
  • Identify the similarities and the differences in your style and your boss’s style of communication and what you can do to get the results you want
  • Consider how you organise yourself and how that affects feelings of trust and stress levels
  • Identify the positive intentions behind behaviours that drive you crazy and how these can be changed to fascilitate better results
  • Gain insight and learning by ‘seeing it from their point of view’
  • Use a simple three step process to give your boss feedback that trains him or her to be more effective going forward
  • Ask for feedback that enhances your career
  • Understand the factors that underpin performance and identify ways of increasing the job learning and enjoyment

FOLLOW UP PROGRAMME

We make sure that learning continues beyond the classroom

  • E-prompts: behavioural reminders and coaching style questions to maximise learning
  • Action cards: self-addressed cards with action reminders
  • Online questionnaire: measure the impact of the programme

FEEDBACK

“Support staff are so often overlooked when it comes to training so it was great that this rare event was so worthwhile” – participant industry, insurance

“I feel that this has put me back in control. It’s been good for my work but also very good for me” – participant industry, banking

GUARANTEE

Our results and service quality are exemplary. We know because we listen to our clients. We offer a rock solid money back guarantee to prove it. We guarantee that:

  • Workshop participant feedback will at least be consistently good about the facilitator and the workshop
  • You will look back on your investment and be completely satisfied that we were the right choice of provider for you and your organisation

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer

MORE ABOUT THIS COURSE

Read more about these themes.

INTERESTED

If you want more information about Building Positive Working Relationships - PAs please get in touch today

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Request More Info by Email

Email us on
enquiries@you-unltd.co.uk now.

Contact Us Today

Have your questions answered now on
+44(0)20 7407 0044.

Overall course rating
out of 5

4.3

Participants specifically applying what they learnt

95%


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Web site by Edward Robertson.