Developing People

An experience-based programme including full day workshop aimed at Managers and those responsible for developing others. Training, coaching and mentoring people, the systematic training cycle and making the manager a trained trainer

FORMAT

Full day workshop with 1 trainer leading the group. Highly interactive. Group work and work in pairs. Post course e-prompts and buddy coaching help integrate learning into day-to-day behaviours. Max group size 15.

THEMES

• What is meant by the terms ‘coaching’, ’mentoring’, ‘training’, ‘counselling’
• The Manager’s role in developing people.
• Learning styles and the training cycle
• Preparing to coach a skill using step-by-step learning
• Ground rules for a mentoring relationship
• Effective and ineffective questions and listening skills
• GROW ME process of asking questions to encourage the learner to take responsibility
• Giving constructive feedback
• Real life practice sessions

WHAT PARTICIPANTS CAN DO AS A RESULT

• Differentiate between coaching, mentoring, training and counseling, recognise the skills involved in each and when to ask for help
• Recognise the blocks and barriers to people showing their true potential
• Use a 5 step model as a tool to identify where the blocks appear
• Understand the four stages in the training cycle and their role in each stage
• Take into account the learning style(s) of the learner and adapt their own style to suit
• Identify where the gaps in skills and knowledge exist and help the learner think for themselves
• Recognise the stages in a mentoring relationship and what ground rules to discuss at the start
• Understand the factors that inhibit giving constructive feedback
• Use a three step process to deliver constructive feedback
• Determine when instruction is useful and when it is counter productive
• Use the GROW ME model to structure a conversation that encourages the learner to take responsibility and action

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £2,500.00

FEEDBACK

"Very useful. Much more learning than I would get reading any amount of books on the subject, as if I had the time!" - participant industry, law

"Very clever way of getting us to practice by helping each other learn this material and how we'd use it" - participant industry, media

RELATED TRAINING COURSES

• New Manager Masterclass
• Coaching for Performance

INTERESTED?

If you want more information about Developing People please contact us.