Developing People

An experience-based programme including full day workshop aimed at Managers and those responsible for developing others. Training, coaching and mentoring people, the systematic training cycle and making the manager a trained trainer

FORMAT

Full day workshop with 1 trainer leading the group. Highly interactive. Group work and work in pairs. Post course e-prompts and buddy coaching help integrate learning into day-to-day behaviours. Max group size 15.

THEMES

What is meant by the terms ‘coaching’, ’mentoring’, ‘training’, ‘counselling’
The Manager’s role in developing people.
Learning styles and the training cycle
Preparing to coach a skill using step-by-step learning
Ground rules for a mentoring relationship
Effective and ineffective questions and listening skills
GROW ME process of asking questions to encourage the learner to take responsibility
Giving constructive feedback
Real life practice sessions

Overall course rating out of 5

4.3

Participants specifically applying what they learnt

96%

WHAT PARTICIPANTS CAN DO AS A RESULT

Differentiate between coaching, mentoring, training and counseling, recognise the skills involved in each and when to ask for help
Recognise the blocks and barriers to people showing their true potential
Use a 5 step model as a tool to identify where the blocks appear
Understand the four stages in the training cycle and their role in each stage
Take into account the learning style(s) of the learner and adapt their own style to suit
Identify where the gaps in skills and knowledge exist and help the learner think for themselves
Recognise the stages in a mentoring relationship and what ground rules to discuss at the start
Understand the factors that inhibit giving constructive feedback
Use a three step process to deliver constructive feedback
Determine when instruction is useful and when it is counter productive
Use the GROW ME model to structure a conversation that encourages the learner to take responsibility and action

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £2,500.00

FEEDBACK

"Very useful. Much more learning than I would get reading any amount of books on the subject, as if I had the time!" - participant industry, law

"Very clever way of getting us to practice by helping each other learn this material and how we'd use it" - participant industry, media

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INTERESTED?

If you want more information about Developing People please contact us.


The team are friendly, professional and offer us a personal service. Training is tailored and is value for money. Hannah Rider, Training Officer, Bouygues UK Ltd. More client feedback