Express Yourself - Communication Skills

A cutting edge programme unlocking the fundamentals of effective communication with more than just the people we happen to ‘click with.’ Based on proven models and also addresses barriers to our message getting through and how to repair conversations when they go wrong.

FORMAT

Half day accelerated workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.

THEMES

The meaning of the communication is the 'response you get' principle
Rapport - a foundation stone of effective communication
Natural filters - how we distort information before we store it
Active listening
The power of a new perspective
Different media - models of excellence in e-mail and letters
Setting intentions for communication
Applications of representational systems (visual, auditory and kinesthetic)
Allowing for people’s natural preferences

Overall course rating out of 5

3.9

Participants specifically applying what they learnt

95%

WHAT PARTICIPANTS CAN DO AS A RESULT

Control the messages they send out to others and consider the impact of each component of the full message
Build rapport with others and learn how rapport is broken and strengthened
Actively listening to pick up more than just digital verbal messages
Use language that is rich and tailored to the intended recipients own mental filters to increase the chances of the intended message landing
Apply simple repeatable techniques to gain new insight into other people’s perspectives and apply this to their communication
Write e-mails/letters for a clear outcome
Recognise and explain their intention when communication goes astray and relationships are strained
Stretch themselves to become more flexible in their communication with respect to the recipients’ preferences and find their areas of strength and weakness

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00

FEEDBACK

"Cleared up old issues and coach was flexible and open to suggestion” - participant industry, NFP

“Will keep referring to handbook and putting ideas into practise, very useful, thanks” - participant industry, law

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INTERESTED?

If you want more information about Express Yourself - Communication Skills please contact us.


Fresh and innovative ... Workshops are interactive, fun and practical and put the onus on the individual ... professional but down-to-earth Rachel Gilmore, Training & Development, Channel 4 More client feedback