skip to main content

Express Yourself - Communication Skills

Express Yourself - Communication Skills

A cutting edge programme unlocking the fundamentals of effective communication with more than just the people we happen to ‘click with.’ Based on proven models and also addresses barriers to our message getting through and how to repair conversations when they go wrong.

FORMAT

Half day accelerated workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.

THEMES

  • The meaning of the communication is the 'response you get' principle
  • Rapport - a foundation stone of effective communication
  • Natural filters - how we distort information before we store it
  • Active listening
  • The power of a new perspective
  • Different media - models of excellence in e-mail and letters
  • Setting intentions for communication
  • Applications of representational systems (visual, auditory and kinesthetic)
  • Allowing for people’s natural preferences

WHAT PARTICIPANTS CAN DO AS A RESULT

  • Control the messages they send out to others and consider the impact of each component of the full message
  • Build rapport with others and learn how rapport is broken and strengthened
  • Actively listening to pick up more than just digital verbal messages
  • Use language that is rich and tailored to the intended recipients own mental filters to increase the chances of the intended message landing
  • Apply simple repeatable techniques to gain new insight into other people’s perspectives and apply this to their communication
  • Write e-mails/letters for a clear outcome
  • Recognise and explain their intention when communication goes astray and relationships are strained
  • Stretch themselves to become more flexible in their communication with respect to the recipients’ preferences and find their areas of strength and weakness

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00

FEEDBACK

"Cleared up old issues and coach was flexible and open to suggestion” - participant industry, NFP

“Will keep referring to handbook and putting ideas into practise, very useful, thanks” - participant industry, law

RELATED TRAINING COURSES

INTERESTED?

If you want more information about Express Yourself - Communication Skills please contact us.

Overall course rating
out of 5

3.9

Participants specifically applying what they learnt

95%


We Work With

  • basf
  • StateStreet
  • PBC
  • Common Purpose
  • nhs
  • phs
  • guys and st thomas
  • compass group
  • skills for care
  • dyson
  • citi
  • bayer healthcare
  • bbc
  • hsbc
  • lloyds register
  • field fisher waterhouse
  • stephenson harwood
  • m and s
  • price waterhouse cooper
  • bouygues
  • teach first
  • ebookers
  • smg
  • london eye
  • channel 4
  • berrymans lace mawer
  • muscular dystrophy campaign
  • link
  • 3m
  • bnp
  • fugro
  • bango
  • tng
  • ofwat
  • firebrand
  • mac steel international
  • wsp
  • ftse - the index company
  • guide dogs
  • disney
  • sanger
  • nickelodeon
  • samsung
  • discovery foods
  • altius
  • standard bank
  • carluccios
  • ce electric
  • arcadia group
  • pifc
  • puma
  • endemol
  • bird college
  • davies arnold cooper
  • the research centre
  • mtv
  • uk film council
  • edward symmons
  • hefce
  • klm
  • air france
  • management forum
  • tarmac
  • tibco
  • cipd

You Unlimited is registered in England (Registration number: 4442108).
Registered address: 3rd Floor, 1 Pope Street, London, SE1 3PR. See our privacy policy and terms and conditions and resources.
Web site by Edward Robertson.