Impact and Influence

For professionals wanting to have presence and influence people at all levels inside or outside the organisation. Employs proven tools and techniques to get your message across and is actioned for mutual benefit.

FORMAT

Half day accelerated workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.

THEMES

• The difference between influence and manipulation
• Building Rapport
• Clear intentions for influencing
• Critical non-verbal communication and what to do with it
• How to be credible or approachable
• The Iceberg concept
• The “as if” technique
• Flexibility in light of others’ natural preferences
• Choosing appropriate environments/media
• ‘What’s in it for them’ concept
  

WHAT PARTICIPANTS CAN DO AS A RESULT

• Be a better leader formally and informally
• Have a clear understanding of influencing and what it means to them in contrast to manipulating
• Skills for building rapport as a basis for influence
• Use body and voice to have high credibility or approachability as they require
• Be tough on issues but gentle with people
• Use simple repeatable techniques to gain new insight into other people’s perspectives to learn what others would gain from being influenced
• Set positive intentions for their influencing which helps act as a focus
• Be more flexible in their communication with respect to the recipients’ preferences and find their areas of strength and weakness
• Know what do we need to do with tone and posture to send information credibly or to invite contributions and build relationships when desired
  

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00

FEEDBACK

"So much covered in so little time!" - participant industry, Law

"I am so glad that I don't feel like I'm manipulating people when I influence them" - participant industry, Media

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• Express Yourself - Communication Skills
• Customer Service

INTERESTED?

If you want more information about Impact and Influence please contact us.