Managing Upwards

Understanding how to best communicate to your manager requires an understanding of their communications style, management challenges and needs from you.

FORMAT

One day accelerated workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs.

THEMES

• When your manager needs you:
  How to take delegation effectively, Proactive support.
• Using the right communication style:
  What’s theirs? What’s yours? Working effectively with their style.
• When you need your manager:
  Outcomes, obstacles, options and output. Stating Your Case and getting a quick decision. Preparing Your Own Case (based on real situation).
• At the Right Time:
  When to escalate, where and when to do it (and not do it).
• Taking Feedback into your own hands:
  Asking how it’s going, volunteering to help, creating new opportunities and being on your managers team.
  

WHAT PARTICIPANTS CAN DO AS A RESULT

• Understand their role in comparison to that of their manager
• When being delegated, know what information is needed and how to ask the right questions and confirm what has been said
• Know what the right style of communication should be, based on the manager they work for and what their preferences are
• Get clear on their manager’s end game and what options they are able to use to get there
• Get quick decisions that might otherwise hold things up
• Know when to escalate an issue and how to do so (and when to avoid escalating)
• Take ownership for the feedback they need and know how to get it and create new opportunities
  

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1
Investment per group: £2,500.00

RELATED TRAINING COURSES

• New Manager Masterclass
• Herding Cats

INTERESTED?

If you want more information about Managing Upwards please contact us.