Negotiation skills

THEMES

• Excellent and lousy negotiators
• Negotiation Attitudes and strategies
• Positive negotiating behaviours
• What’s up for grabs?
• Who are the parties involved?
• Coinage
• Building Rapport
• Determining the natural preferences of others
• Reaching agreement
• Plenty of practice
  

WHAT PARTICIPANTS CAN DO AS A RESULT

• What makes a successful negotiator
• Strategies that best suits your needs and optimise opportunities
• Be flexible in your negotiating style and behaviours
• Use a Masterful Negotiator's check list in order to be clear about what you want, how to get
• Help ensure sustainable relationships by securing a win for the other side too
• Plan an approach to each negotiation with flexibility and an understanding of the other party
• Get creative about the small things you give away in order to get what you want
• Build rapport as a basis for negotiation and influence
• Chunk up and down (in terms of packet size for any information) to explore options and find agreement
  

FOLLOW UP PROGRAMME

We make sure that learning continues beyond the classroom

• E-prompts: behavioural reminders and coaching style questions to maximise learning
• Action cards: self-addressed cards with action reminders
• Online questionnaire: measure the impact of the programme

FEEDBACK

"I Learned the key principles and feel confident I can apply them when I need to" - participant industry - retail

"One of the most useful days of training I have ever been on" - participant industry - financial services

GUARANTEE

Our results and service quality are exemplary. We know because we listen to our clients. We offer a rock solid money back guarantee to prove it. We guarantee that:

• Workshop participant feedback will at least be consistently good about the facilitator and the workshop
• You will look back on your investment and be completely satisfied that we were the right choice of provider for you and your organisation