Sales 2 - Artfully Advanced

THEMES

• Advanced understanding of Cycle of Selling
• Apply NLP techniques to sales process
• Explore the psychology of sales and what triggers a purchase
• Learn about client buying strategies and how to read them
• Explore Values of customers
• Customer service as a sales technique
• Taking sales statistics for sales projections
• Creating a sales atmosphere within the team
• Maintaining motivation
• Understanding ‘difficult’ customers

WHAT PARTICIPANTS CAN DO AS A RESULT

• Typically increase their sales by a minimum of 5%
• Create a seamless selling / buying experience for customers
• Elicit buying strategies from clients
• Use unconscious communication techniques to influence customers' buying decisions
• Pre-empt customers' buying objections
• Set personal sales targets and goals that are achievable
• Collate personal sales statistics for performance monitoring.
• Improve the customer service experience

FOLLOW UP PROGRAMME

We make sure that learning continues beyond the classroom

• E-prompts: behavioural reminders and coaching style questions to maximise learning
• Action cards: self-addressed cards with action reminders
• Online questionnaire: measure the impact of the programme

FEEDBACK

"Its pretty surprising to see how much improvement even the "top sellers" here can make" - participant industry, Travel

"I think it's easy to get stale when you've been doing something for a long time. This has been great for freshening things up" - participant industry, Retail

"Each piece had a real purpose. I've got renewed enthusiasm and more focus for the job" - participant industry, Travel

GUARANTEE

Our results and service quality are exemplary. We know because we listen to our clients. We offer a rock solid money back guarantee to prove it. We guarantee that:

• Workshop participant feedback will at least be consistently good about the facilitator and the workshop
• You will look back on your investment and be completely satisfied that we were the right choice of provider for you and your organisation