Assertiveness Skills

Assertiveness training to develop confident and natural communication through an engaging workshop followed by e-support and buddy coaching. Deals with over-assertion as well as under-assertion.

FORMAT

Accelerated half day workshop followed by post course e-prompts and buddy coaching to help integrate learning into day-to-day behaviours. Practical and interactive. Includes group work and work in pairs. Max recommended group size 15.

THEMES

Confidence and assertiveness – what are they really?
Self-limiting beliefs and negative self-talk cycles that get in the way of being confident and assertive
Congruent communication
Approachable vs Credible voice patterns
The Behavioural Triangle and emotions
Making assertive requests
Saying ‘No’ positively
Impact of decisions

Overall course rating out of 5

4.2

Participants specifically applying what they learnt

96%

WHAT PARTICIPANTS CAN DO AS A RESULT

Clarify what confidence and assertiveness look, sound and feel like
Challenge their self limiting beliefs
Recognise how they come across to others and the assumptions people make
Make choices about behaving differently to get different results without changing their personality
Know when and how to use different voice tone and non-verbal patterns of communication to best effect
Recognise what and who triggers passive, aggressive and assertive behaviour in them
Learn 10 tips for making assertive requests
Say ‘no’, when they really have to, without causing resentment

FOR A COURSE DELIVERED AT YOUR ORGANISATION

Number of trainer(s): 1 trainer
Investment per group: £1,950.00

FEEDBACK

"Great Facilitation" - Participant industry - Media - production staff

"Put theory into practice - Useful to have living examples and something to work with" - Participant industry - Media - HR

"Invaluable opportunity to put learning into practice" - Participant industry - Charity - Senior Manager

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INTERESTED?

If you want more information about Assertiveness Skills please contact us.


Fresh and innovative ... Workshops are interactive, fun and practical and put the onus on the individual ... professional but down-to-earth Rachel Gilmore, Training & Development, Channel 4 More client feedback